Privacy Policy

Last updated: November 11, 2025

MetaMed ("the Application", "the App", "we", "our", or "us") respects your privacy and is committed to protecting your personal and clinical information. This Privacy Policy explains how we collect, use, store, and protect data when you use MetaMed. By using the App, you agree to this Privacy Policy.

1. Information We Collect

  • •Personal information such as your name, email address, and phone number.
  • •Health-related information and clinical data you provide.
  • •Usage data and analytics to improve our services.

2. How We Use Your Information

  • •Provide decision support outputs (risk scores, recommendations, summaries).
  • •Improve the accuracy, safety, and performance of the App.
  • •Ensure compliance with medical guidelines.
  • •Communicate with you regarding updates, support, or policy changes.
  • •We do not use personal or clinical data for advertising or marketing.

3. Data Security

  • •We do not sell or rent your data.
  • •We may share data only in specific, limited cases:
    • -Legal Compliance: When required by law or regulatory authorities.
    • -Service Providers: With trusted vendors that support App hosting or security (bound by confidentiality agreements).
    • -Research and Development: Only anonymized, aggregated data may be used to improve medical AI performance.

4. Data Storage and Security

  • •Data is encrypted in transit and at rest using industry-standard encryption protocols.
  • •Access to data is strictly limited to authorized healthcare professionals who require it to provide services.
  • •We implement robust security measures including firewalls, intrusion detection, and regular security audits.

5. User Responsibilities

  • •You are responsible for ensuring that any clinical data entered into MetaMed is accurate and provided lawfully.
  • •If you input identifiable patient data, you must ensure you have appropriate consent and comply with GDPR or equivalent laws in your jurisdiction.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU/EEA), you may have the following rights:

  • •Access your personal data
  • •Request correction or deletion of your data
  • •Restrict or object to processing of your data
  • •Request data portability

To exercise any of these rights, please contact us at info@metamed.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@metamed.com.
28 Upper Pembroke St, Dublin 2, Ireland

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